NO QUESTIONS ASKED 30 DAY HASSLE FREE RETURNS!
Don’t like the item’ No problem – Just send it back and receive a full refund.
Nearly all refunds are completed the day they are received!
Folksocks Satisfaction guaranteed.
FolkSocks strives to offer only the highest quality products. If for any reason you are dissatisfied with your order, please contact us within 30 days and we will be happy to process your return or exchange.
Your card is refunded to the full price of the returned products and we do not charge any ‘restocking’ fees. If you have specifically upgraded your shipping options, (e.g. paid extra for 9am or upgraded courier delivery), this additional amount is not refundable.
If you have not received or have misplaced your returns form, return the item to us with a covering note with your invoice number.
In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached. We reserve the right to refuse to exchange or refund items that are not returned within 30 days of delivery.
Please note that we will not be able to refund any postage costs that you incur.
You should return it to us using Royal Mail Special Delivery or a similar recorded service. This way the delivery is insured.
You can reach our Customer Service via email: firstname.lastname@example.org
12 Harris Avenue